![]() OptimoRoute clearly shows when a driver is expected to arrive at upcoming stops, how long they took to complete deliveries at previous stops, and whether they are running early, late, or on time. You can plan up to five weeks in advance and replan as many times as you want when new orders come in. You can also make manual adjustments to routes at any time. They can then share that information with customers and internal teams.Īll a dispatcher needs to do is upload orders from an Excel sheet or other document, input the driver constraints (which can be saved for future planning), and click “Plan routes.” In a matter of seconds, you’ll have optimized routes and schedules, and you’ll be able to let customers know precisely when their order is going to depart your warehouse or storage facility. Dispatchers can use early planning to figure out exactly when a new order will depart a warehouse or storage facility. Calculate departure time with advance planningĪdvance planning is literally planning and scheduling as early as possible (days, weeks, or even a month in advance). Here’s how to use the live-tracking and planning features in OptimoRoute to calculate every estimate both you and your customer need with a high degree of accuracy-and very little effort. The easiest way to calculate logistics estimates and avoid any confusion caused by ETA, ETD, and ECT is to use software. Use OptimoRoute to Provide the Most Accurate ETA, ETD, and ECT ![]() These estimates are often incorrect, so make sure to clarify to customers that the ETA or ETD isn’t a guarantee that their goods will arrive at that time. In this case, the ECT for the same job would be 4 pm.įinally, it’s useful to remember that the estimated time of arrival isn’t necessarily the actual time of arrival (ATD), nor is the estimated time of departure the actual time of departure. For example, a pool maintenance professional may have an ETA of 2 pm for a job that is anticipated to take two hours. ![]() ECT, like estimated time of delivery, refers to the moment when a transaction is completed.ĮCT is important for service and maintenance professionals where an individual appointment may take several hours. ECT is technically the same as an estimated time of delivery, but it is typically used in the service industry and not by couriers. The final estimate your customers may want is the ECT or estimated completion time. This is why it’s a best practice to write out the full term for ETD instead of using the acronym when you’re speaking to anyone outside of your own company. If you’ve ever encountered a miscommunication, thanks to the dual meaning of “ETD,” you’re not alone. For example, if a delivery truck arrives at a high-rise office building at 1 pm, packages may not actually be delivered to certain floors or businesses within that building until 1:30 pm. It is important to note that delivery estimates are different from arrival estimates. Estimated time of delivery is most frequently used by couriers and package/product delivery companies.
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